• Catie Canuck

Catie sez… “Dropping your POS machine doesn’t have to be a disaster!”

Updated: Mar 4

But I’ve seen it happen too many times to count.


True story: It was the beginning of a busy Saturday evening at this great Italian restaurant I know. Food’s wonderful and the ambiance is perfect over a beautiful tile floor. One of the night’s first customers had a lovely meal, and the server brought the bill with a Move/5000 payment unit to the table. She handed the terminal to the customer who just briefly looked away and there it went to the floor, in a blink of an eye.


This is a little recreation of what that looked like:

Gif of move 5000 dropping on tile ground and breaking

So, here’s the damage report: Printer lid popped off, unit back and battery broke away, the spindle and its sprocket flew off and across the floor. They found everything but the sprocket. But, without that, the printer won’t work at all and the machine was toast until it could be fixed or replaced. That wouldn’t be until Monday. Weekends are their biggest money-makers of the whole week.


That’s why I designed the very first Canuck Cover, now called the Deluxe. There are models that fit perfectly on every major payment unit.


The machine-sewn, medium-weight nylon shell provides a cushion that reduces the risk of catastrophic damage and prevents all those tiny parts from scattering into places where they may never be found.


And this is what that looks like:

GIF of move 500o dropping on tile ground in a Canuck Cover and does not break

No guarantee but, if it happens to you, you might be able to pick your machine up, look around to make sure nobody saw, and go back to work. Yes! That’s what I’m talking about.


What I didn’t know at the time was just how important cleaning would become, and how over-sanitization would quickly become one of the major causes of POS machine failure, even ahead of the drop risk. Luckily, I designed the cover with a transparent PVC face that not only lends full visibility to the display and pin pad but also protects the payment unit’s inner electronics from cleansers, liquids, dirt, oils, etc. You just wipe it and move on to the next customer over and over again.


With that in mind, I designed the standard Canuck Cover. This less expensive model does not provide drop protection, but it does save your card machine from the damaging effects of cleaning fluids. Both covers allow inserts, swipes, taps, and printing without having to change them, let alone throwing them away like the disposable plastics I’m sure you’ve seen many businesses using.


Don’t wait for disaster to happen. Protect your business with one of our Canuck Covers at canuckcovers.ca


Good day and good luck from,

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